Best Western Stoke On Trent City Centre Hotel, Stoke-on-Trent
About the Hotel
Best Western Stoke On Trent City Centre Hotel is situated in the heart of the World Capital of Ceramics. This recently refurbished venue offers a blend of modern comfort and cultural significance. Guests can explore local pottery brands like Wedgwood and Emma Bridgewater, known for their high-quality ceramics. The hotel serves as a convenient base, providing easy access to major transportation hubs across the UK.
Location
The hotel is conveniently located less than 15 minutes from Junction 15 of the M6 motorway. Local attractions, such as Alton Towers and Trentham Gardens, are easily accessible. Public transportation options are within reach, facilitating exploration of nearby cities like Birmingham and Liverpool. The location promotes a range of leisure activities in the historic city of Stoke-on-Trent.
Rooms
The hotel features cozy bedrooms, each equipped with a private bathroom and essential amenities. Guests can expect comfort with hairdryers, flat-screen TVs, and complimentary toiletries in every room. Certain accommodations offer a seating area for relaxation. Each room is designed with heating and carpets, ensuring a comfortable stay.
Eat & Drink
Bennetts Bar serves a variety of light meals and daily specials for guests seeking a casual dining experience. Families are welcome to enjoy bar food throughout the day. Guests have the option to order from a theatre menu before attending events. Snack options are readily available to accommodate all tastes.
Leisure & Business
The hotel includes a modern leisure club, offering guests the opportunity to unwind. Free Wi-Fi is accessible in the bar and lounge, where guests can also enjoy a game of pool. Business facilities are available to cater to professional needs. Safety features in the hotel enhance guest security and peace of mind.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Late check-in/ -out
- Wheelchair access
- Locker room
- Elevator
Sports & Fitness
- Exercise gym
- Weight training
- Rowing machine
Guest Parking
- Electric kettle
Services
- Room service
- Wedding services
- Shoe shine service
Dining
- Paid breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
Room features
- Free Wi-Fi in rooms
- Heating
- In-room desk
- Ironing facilities
Bathroom
- Private bathroom
- Hair dryer
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- Data ports
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel rooms were generally unclean and very hot, with really squeaky floors which made the stay super annoying. However, the service was really hospitable and accommodating, even moving us from a room that smelt of smoke. The location was perfect for our visit to Victoria Hall, although it felt a bit unsafe at night. The dining experience was of an okay standard for the price, and the facilities met our basic needs.
The hotel is conveniently located near the pool and good restaurants, but the rooms have very thin walls, making it noisy with some disruptive guests. The service was friendly and accommodating, although there were slight issues with communication. The reception area is easy to find, but the surroundings look a bit run down. Dining had an excellent selection but was overpriced with limited options.
The hotel is situated in a central location near the cultural area with convenient access to a nearby Tesco superstore for breakfast options. The rooms had some cleanliness issues and noise disturbances from the main road and nightlife activities. The service was friendly and helpful. The dining experience offered a variety of buffet options. However, the parking required an additional daily fee, and ongoing maintenance impacted the facilities.
At first, the room was cold, but after the heater was turned on, it quickly warmed up. The overall cleanliness was acceptable, although some outdated features were noticeable. The bathroom had a strange smell, molds on the ceiling, and the floor had nasty stains. Despite these issues, the room was decent for an old building.
The hotel was clean and comfortable, with great amenities like the gym and swimming pool. However, it was disrupted by young groups of people making noise early in the morning. The service was friendly and helpful, but there were some issues with room allocation and early check-out. The location was convenient for city access but not the most desirable area to explore. The dining options were good quality but a bit pricey, especially without pre-booking. Overall, a decent stay with some room for improvement.
The hotel is conveniently located near various shops and eating places, and a short drive to Alton Towers. The rooms are spacious but show signs of wear and lack regular cleaning. The staff are generally friendly and accommodating, although at times they seem preoccupied. The dining options are decent, but the menu can be repetitive. Overall, a satisfactory stay for the price paid.
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