The hotel offers amenities for your comfortable stay and unforgettable experiences
Helpful Reception!
“The reception service was outstanding, providing a tailored room upgrade that made our stay incredibly comfortable.” view full review
Delicious Breakfast
“The buffet breakfast was a true highlight, offering an excellent variety of both hot and cold options to satisfy everyone.” view full review
Spacious Rooms
“Our room was impressively spacious, accommodating our teenage needs with a comfortable bed that ensured we all slept well.” view full review
Relaxing Suite!
“The suite provided a lovely quiet space with mood lighting and a memory foam bed, making it the perfect retreat for relaxation.” view full review
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Late check-in/ -out
Wheelchair access
Locker room
Lift
Sports & Fitness
Exercise gym
Weight training
Rowing machine
Guest Parking
Electric kettle
Services
Room service
Wedding services
Shoe shine service
Dining
Paid breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Room features
Free Wi-Fi in rooms
Heating
In-room desk
Ironing facilities
Bathroom
Private bathroom
Hair dryer
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
Data ports
AM/FM alarm clock
Show more
Location
66 Trinity Street,
Stoke-on-Trent,
United Kingdom,
ST1 5NB,
Staffordshire
Map view
street view
66 Trinity Street,
Stoke-on-Trent,
United Kingdom,
ST1 5NB,
Staffordshire
City landmarks
Park
Waterworld
1.3
km
Museum
Etruria Industrial Museum
1.3
km
The Dudson Centre Hope Street
Dudson Museum
620 m
Northwood Stadium Keelings Road Northwood
Northwood Stadium
990 m
Park
Hanley Park
1.1
km
Stoke-on-Trent ST1 5SD
Stoke-on-Trent Garden Festival
1.2
km
Gallery
Emma Bridgewater Factory
900 m
Mall
Potteries Shopping Centre
740 m
Park
Etruria Park
1.0
km
Shopping Area
Festival Retail Park
950 m
Ski Area
Stoke Ski Centre
1.5
km
Gallery
Burslem School of Art
2.4
km
Museum
The Spode Museum Trust Heritage Centre
2.3
km
Port St
Middleport Pottery
2.7
km
Church
Minster Church of Saint Peter-Ad-Vincula
2.4
km
Art object
Statue of Josiah Wedgwood
1.9
km
267 Hartshill Rd
Hartshill Park
2.1
km
Gallery
Barewall Art Gallery
2.6
km
Church
St Mark's Church Basford
2.4
km
Trent and Mersey Canal
2.1
km
Nearby
Museum
The Potteries Museum and Art Gallery
470 m
Albion Square
War Memorial
500 m
Shopping Area
intu Potteries
450 m
Event hall
Mitchell Arts Centre Auditorium
460 m
Casino
Genting Club
390 m
Trinity Street
Telephone Buildings
380 m
51-53 Piccadilly
Trail and Error
270 m
Tontine Street
Old Meat Market
370 m
Casino
Grosvenor Casino Stoke
540 m
Albion Square
Hanley Town Hall
550 m
Restaurants
Subway
170 m
Unit 6 Trinity Parade
Cafe Toffs
330 m
18 Piccadilly
Reflex Stroke on Trent
280 m
3-5 Brockley Square
Peters Tavern
320 m
43 Piccadilly
Kentucky Fried Chicken
290 m
53 Stafford Street
The Seafarer
360 m
11 Cheapside
Munchies cafe
350 m
69 Piccadilly
The Reginald Mitchell
790 m
Parliment Row Hanley
Harley's Cafe
440 m
4 Glass Street Hanley
Potteries Pantry
410 m
20-22 Stafford Street
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
hospitable service
perfect location
unclean rooms
noisy floors
6.4/10
Nice
Rooms
6.0
Location
7.5
Service
8.0
Dining
6.8
Guest reviews
6.4/10
based on 6 reviews
6.2
6.2/10 based on 3647 reviews
Henry
United Kingdom,
February
2024
6.4/10
The hotel rooms were generally unclean and very hot, with really squeaky floors which made the stay super annoying. However, the service was really hospitable and accommodating, even moving us from a room that smelt of smoke. The location was perfect for our visit to Victoria Hall, although it felt a bit unsafe at night. The dining experience was of an okay standard for the price, and the facilities met our basic needs.
Rooms
5.0
The rooms were unclean and very hot, with extremely squeaky floors.
Service
8.0
The service was really hospitable, and they were quick to address any issues like moving us from a room that smelt of smoke.
Location
7.0
The location was perfect for our visit to Victoria Hall, although it felt a bit unsafe at night.
Dining
6.0
The dining experience was of an okay standard for the price.
Facilities
7.0
The facilities met our basic needs.
hospitable service
unclean rooms
Tony
United Kingdom,
November
2023
7.2/10
The hotel is conveniently located near the pool and good restaurants, but the rooms have very thin walls, making it noisy with some disruptive guests. The service was friendly and accommodating, although there were slight issues with communication. The reception area is easy to find, but the surroundings look a bit run down. Dining had an excellent selection but was overpriced with limited options.
Rooms
7.0
The room I stayed in was very spacious, although the thin walls made it noisy.
Service
8.0
The staff were really nice and accommodating, offering helpful suggestions, but there was a minor issue with communication.
Location
8.0
The reception area is great and easily accessible. However, the surroundings look a bit run down.
Dining
6.0
The dining experience had an excellent selection but was overpriced, and items had to be requested to be topped up.
Facilities
7.0
The hotel offered room service and wedding services.
Antony
United Kingdom,
September
2023
7.2/10
The hotel is situated in a central location near the cultural area with convenient access to a nearby Tesco superstore for breakfast options. The rooms had some cleanliness issues and noise disturbances from the main road and nightlife activities. The service was friendly and helpful. The dining experience offered a variety of buffet options. However, the parking required an additional daily fee, and ongoing maintenance impacted the facilities.
Rooms
5.0
The rooms were a bit unclean and noisy due to traffic and nightclub sounds.
Service
9.0
The staff was extremely friendly and always ready to assist.
Location
8.0
The hotel is well-located in the city center, making it easy to explore nearby attractions.
Dining
8.0
The dining options were varied and satisfying, especially the buffet choices.
Facilities
6.0
The facilities were impacted by ongoing maintenance, and parking incurred an extra charge.
Peter
United Kingdom,
June
2023
7.4/10
At first, the room was cold, but after the heater was turned on, it quickly warmed up. The overall cleanliness was acceptable, although some outdated features were noticeable. The bathroom had a strange smell, molds on the ceiling, and the floor had nasty stains. Despite these issues, the room was decent for an old building.
Rooms
6.0
The room was clean enough, considering it was an old building with some shortcomings in maintenance.
Service
9.0
The staff was welcoming, very friendly, and extremely helpful throughout our stay. They even accommodated my disabled mother by providing easy access to the swimming pool outside our room.
Location
8.0
The hotel's location was excellent for theater enthusiasts and conveniently close to popular dining spots and attractions in the city center.
Dining
7.0
The dining experience had its ups and downs. The food was good, but the atmosphere felt like a rave at times, especially with loud music. Additionally, when large groups arrived, securing a table became challenging.
Facilities
7.0
The hotel had adequate facilities, although there were some issues with outdated furniture and occasional noise disturbances. However, it was a nice escape from the noisy town environment.
Friendly staff
Outdated features
John
United Kingdom,
May
2023
7.2/10
The hotel was clean and comfortable, with great amenities like the gym and swimming pool. However, it was disrupted by young groups of people making noise early in the morning. The service was friendly and helpful, but there were some issues with room allocation and early check-out. The location was convenient for city access but not the most desirable area to explore. The dining options were good quality but a bit pricey, especially without pre-booking. Overall, a decent stay with some room for improvement.
Rooms
8.0
The room was really clean and comfortable, spacious, and had nice amenities like the gym and swimming pool.
Service
7.0
The service was lovely, staff were bubbly and genuinely helpful, but there were some hiccups with room allocation and early check-out.
Location
6.0
The hotel was located conveniently for city access, but the area was not the most appealing for exploration.
Dining
7.0
The dining options were good quality but a bit expensive, especially at £11.95 per person without pre-booking.
Facilities
8.0
The hotel offered various facilities like room service, wedding services, and shoe shine, enhancing the overall stay experience.
Ernest
United Kingdom,
April
2023
7.2/10
The hotel is conveniently located near various shops and eating places, and a short drive to Alton Towers. The rooms are spacious but show signs of wear and lack regular cleaning. The staff are generally friendly and accommodating, although at times they seem preoccupied. The dining options are decent, but the menu can be repetitive. Overall, a satisfactory stay for the price paid.
Rooms
6.0
The rooms are spacious but show signs of wear and lack regular cleaning.
Service
7.0
The staff are generally friendly and accommodating, although at times they seem preoccupied.
Location
8.0
Conveniently located near various shops and eating places, and a short drive to Alton Towers.
Dining
7.0
Decent dining options, but the menu can be repetitive.
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